AI Receptionist & Phone Answering

Why businesses use an AI receptionist

Most missed calls are missed revenue. An AI receptionist picks up every time, so enquiries turn into booked jobs instead of voicemails nobody returns.

ALWAYS ON

Answers every call, day or night

Calls get answered on the first ring, after hours, on weekends, and when the lines are already busy. No more enquiries going to a competitor while you are on the tools or asleep.

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BOOKINGS

Books jobs and appointments

The receptionist checks your calendar, books appointments, and writes the details back into tools like ServiceM8, Cliniko, or your CRM, then texts or emails you a summary of every call.

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LOCAL & PRIVATE

Australian voice, local data handling

Calls are handled with a natural Australian-sounding voice, and your call data is handled in line with the Australian Privacy Principles. Anything it cannot handle is escalated to a person.

Frequently asked questions

How much does an AI receptionist cost in Australia?

AI receptionist services in Australia typically run between $300 and $2,000 per month depending on call volume and integrations, with setup ranging from minimal to a few thousand dollars for a custom build. We scope pricing to your call volume and the tools you need connected, and confirm it before any work starts.

Is an AI receptionist worth it?

For most businesses that miss calls, yes. A full-time receptionist in Australia costs roughly $55,000 to $65,000 a year before super and leave, while an AI receptionist answers every call 24/7 for a fraction of that. The biggest saving is the enquiries you stop losing to voicemail.

Can an AI receptionist replace a human receptionist?

Not entirely, and it should not try to. It handles the high-volume, repetitive calls, answering questions, taking details, and booking jobs, and escalates anything complex or sensitive to a person. Most businesses use it to cover after-hours and overflow rather than to remove their team.

Will callers know they are talking to an AI?

Yes. It uses a natural Australian-sounding voice and introduces itself honestly as a virtual receptionist. We set it up to be upfront rather than to impersonate a person, which Australian callers tend to prefer.

Does an AI receptionist work for tradies and small businesses?

Yes. Tradies and small service businesses are the most common fit, because calls often come in while you are on a job or after hours. It answers, qualifies the lead, books the site visit, and sends you the details, so you are not choosing between the phone and the work in front of you.

What happens to my data, and which systems does it connect to?

Your call data is handled in line with the Australian Privacy Principles, and we connect the receptionist to the tools you already use, such as ServiceM8, Cliniko, Google Calendar, or your CRM. You keep your existing phone number and stay in control of where call records go.

How your AI receptionist gets set up

Setup usually takes one to two weeks. Here is how we get your AI receptionist answering calls the way you would.

Step 1: Map your calls and answers

We start by listening to how your business actually handles calls: the common questions, how you qualify a lead, what gets booked, and what needs a human. That becomes the script and knowledge the receptionist works from.

Step 2: Connect your tools and voice

We connect the receptionist to your calendar, booking system, and CRM, set up forwarding from your existing number, and tune the voice and tone so it sounds like your business.

Step 3: Test, go live, and refine

We test against real call scenarios, go live with forwarding so nothing changes for your callers, and review transcripts over the first few weeks to keep improving how it handles your calls.

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An AI receptionist that answers every call